FAQs
Have a question? You may find your answer here.
I have just signed up - what now?
First things first, it is time to celebrate yourself.
You have taken a big and beautifully bold step and we are so proud of you. We are confident you will not regret this decision.
As soon as you sign up you will receive a welcome email from us. Please check your spam folder just in case. This email includes everything you need to get started, including how to join Mighty Networks and how to access the Membership and community immediately. You are also welcome to join the group coaching calls from the moment you sign up.
Keep an eye on your inbox for all the details and reach out any time if you have any questions or concerns. [email protected]
What's the difference between the Signature Sobriety Course, the Sober Curious Challenge and the Thrivalist Membership?
The Signature Sobriety Course is an 8 week guided program that takes you through the full Thrivalist framework.
The Sober Curious Challenge is a one month container designed to help you build momentum, clarity and confidence as you explore life without alcohol.
Both of these courses include full access to all Thrivalist Membership inclusions while you are enrolled.
The Thrivalist Membership gives you access to the entire community, the coaching calls, the resources and the sisterhood, but does not include the course content from the Signature Sobriety Course or the Sober Curious Challenge.
Is there an official start date for my course?
As soon as you join you will receive an email that will guide you through setting up your account so you can gain immediate access to the Membership, including all features, coaching calls and the community.
All of our core courses are evergreen. This means you will receive full access to the course content at the time of purchase and can begin working through the material at your own pace.
If you enrol in a course or program that is delivered at a specific time the process is slightly different. You will still gain instant access to the Membership once your Mighty Networks account is set up, however your course access and subscription period will commence on the program start date.
We will always communicate clearly with you about what to expect and when. If you have any questions at any stage, you are welcome to contact us for support.
How does payment work?
If you signed up for the Signature Sobriety Course, you will have made a one off payment of 579 AUD which includes two months of complimentary membership. After the eight week course is complete your first monthly payment of 84 AUD will automatically begin. You can cancel your membership at any time.
If you signed up for the Sober Curious Challenge, you will have made a one off payment of 129 AUD which includes one month of complimentary membership. After one month your first monthly payment of 84 AUD will automatically begin. You can cancel your membership at any time.
If you signed up for the Membership only, your subscription is 84 AUD per month until you decide to cancel. This option does not include the Signature Sobriety Course or the Sober Curious Challenge. Both can be purchased as add ons from within the community.
How long do I have access to the content, community & group coaching calls for the course and membership?
On the day you sign up you gain immediate access to the Thrivalist Membership. Your membership continues on a monthly basis for as long as you choose to remain a member.
You will have access to the online community, the group coaching calls and all course content for as long as your membership is active. You are welcome to cancel at any time.
How do I cancel my membership?
You can cancel your Thrivalist Membership at anytime. Please visit the Thrivalist website footer and click 'Manage Subscription' to cancel. Here is the direct link (you will need to use the login details you just created to sign up to the Membership).
For more information, please read the Refund and Cancellation policy.
What happens if I can't finish all of the content in a week?
The Signature Sobriety Course is designed to be completed at a pace of one module per week, however everyone's lifestyle and capacity is different. This is a fully self paced course which means there is no pressure to follow a strict weekly schedule. Find the rhythm that feels manageable for you and stay consistent with that. We recommend completing no more than one module per week as it allows time for your brain to absorb and integrate the information in a meaningful way.
The Sober Curious Challenge is also self paced and is broken down into 31 lessons. You can move through the lessons daily or at a pace that feels supportive for you and your lifestyle. Taking your time with each lesson will help you absorb the reflections and tools more deeply.
For as long as your membership remains active you will have full access to all course content, the challenge lessons, the coaching calls, the community and all Membership resource
How and where is the course and membership presented and located?
All courses, membership features and inclusions are delivered through the Mighty Networks platform. Once you sign up you will receive a welcome email with instructions on how to download the free app and access your course content and the private community. You can also log in to Mighty Networks from an iPad or computer.
Our group coaching calls are held via Zoom, allowing you to join from the comfort of your own home while staying connected with the community.
How do you manage my privacy?
We know that opening up about your relationship with alcohol can feel intimidating and that confidentiality is incredibly important. Please know that there is absolutely no judgment within the Thrivalist community. We have been there, we understand, and we deeply respect your privacy.
Thrivalist will never share any information you provide without your explicit permission. For example, we will always obtain your consent before sharing a testimonial.
Thrivalist is a safe space for members to share openly, honestly and in depth. We ask that all members respect the privacy of others and never discuss another member’s personal experiences outside the community without their permission. We also ask members to ensure that what is shared within the community remains confidential across all channels. This includes ensuring that our Group Sharing and Coaching calls cannot be overheard by others in your household.
Call recordings are stored securely in the cloud for two months before being permanently deleted. There is no public record of any member information.
Do I have to be a female to sign up?
Thrivalist strongly believes in the healing power that is created when women come together in a supportive and sacred way, holding space for one another and encouraging growth.
We welcome anyone who identifies as a woman or feels aligned with our feminine centred approach and the energy that is ignited when women gather.
Do I have to join the group coaching calls?
Nothing within Thrivalist is mandatory. However, we highly recommend attending the group coaching calls, even if you prefer to join passively with your camera switched off. These calls are a very effective and supportive part of the process.
We find that the women who lean into the community experience the greatest success. Many who feel hesitant at first become comfortable quickly and often grow to genuinely love the calls.
Our hope is that this community becomes a sisterhood that supports you for a lifetime.
Is Thrivalist a Medical Practitioner & can I claim using my private health insurance?
No and no. Georgie is a Certified Health & Wellness Coach which doesn't fall into the category of Medical Practitioners. You are currently unable to claim the cost of Thrivalist on your private health insurance.
Can I join Thrivalist anonymously with an alias name?
Yes, you absolutely can. Please just let us know when you sign up that you are using an alias, so that we can cross reference your alias with your payment which will include your real name. Your alias can be used in the online community as well as the group calls, just remember to change your Zoom name to the alias!
What does ‘evidence-based’ mean in relation to the Thrivalist content?
‘Evidence-based’ is a widely used adjective referring to any concept or strategy that is derived from or informed by objective evidence - most commonly, educational research.
Much of the Thrivalist content is evidence-based because we have drawn on the outcomes of many scientific research studies proving the efficacy of certain tools and techniques that assist people in making and sustaining changes to their alcohol-use related behaviour.
Much of the Thrivalist content is evidence-based because we have drawn on the outcomes of many scientific research studies proving the efficacy of certain tools and techniques that assist people in making and sustaining changes to their alcohol-use related behaviour.
Do you have a refund policy?
Please read information about refunds here.
Can I complete one of your courses if I am still drinking?
Yes you can. All we ask is that you come in with an open-mind and that you don’t drink before doing any of the work in the course (like watching the videos, reading the workbooks, doing the exercises, or attending the group coaching calls).
Can I attend group calls during or after consuming alcohol?
No. This is super important as it can be triggering for other members to share a space (even virtually) with someone who is or has been drinking. Please don't drink alcohol before or during any group call.
What days & times are the calls held and where?
All group coaching calls are held via zoom. They are run every Sunday at 3.30pm and every Wednesday at 7pm and every second Tuesday at 6.30pm AEST/AEDT. If you miss a call, you will be sent the replay the following day to catch up. All call recordings are stored in Mighty Networks for eight weeks. There are several other community calls per month including expert interviews and wellness workshops, member spotlight Interviews, PT sessions and more.
How do I get sober without Alcoholics Anonymous (AA)
Whilst AA works for many people, for others it doesn't. Some Thrivalist Members have shared that AA doesn't align with their values or don't feel comfortable labeling themselves an alcoholic who would never be cured of the disease. Thrivalist is an alternative to Alcoholics Anonymous (AA) for women who are ready to get sober in an empowered and inspired way. Thrivalist involves the perfect combination of education, courses, coaching, group support, community, and connection with other members, mentors and coaches who all have lived experience of overcoming an alcohol use disorder.
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