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FAQs

Have a question? You may find your answer here.

I have just signed up - what now?

First things first. It's time to celebrate yourself!! What a big, bold step you have taken. We are so sure you will not regret this and SO proud of you.  As soon as you sign up you will receive a welcome email from us (please check your spam folder) which has information about next steps including how to join Mighty Networks and accessing the Membership and community immediately. You can join in on the group coaching calls from the day you sign up.

Keep an eye on your inbox for all the info and email us if you have any concerns: [email protected]

What's the difference between the Signature Sobriety Course, the Sober Curious Challenge and the Thrivalist Membership?

The Signature Sobriety Course is an 8 week course. The Sober Curious Challenge is a one month only course. Both courses come with access to all of the membership inclusions. The Thrivalist Membership includes all of the membership features without the Signature Sobriety Course or Sober Curious Challenge content.

Is there an official start date for my course?

As soon as you join you can jump in to the Membership and access all of the Membership features, coaching calls and community right away. 

If you have registered for a specific course start date, you will still gain access as soon as you set up your Mighty Networks Account. However, in this scenario, your subscription days won't be activated until the date your course begins.

 

 

How does payment work?

If you signed up for the Signature Sobriety Course, you would have made a one-off payment of $579 AUD which includes two months of free membership. After 8 weeks, your first monthly payment of $79 AUD will automatically kick in. You can cancel your membership any time (see below).  

If you signed up for the Sober Curious Challenge, you would have made a one of payment of $129 AUD which includes 1 month of free membership. after 1 month, your first monthly payment of $79 AUD will automatically kick in. You can cancel your membership any time (see below).  

If you signed up for the membership only, you will pay $79 AUD per month until you decide to cancel. This doesn't include the Signature Sobriety Course or the Sober Curious Challenge, which you can purchase as an add-on inside the community.  

How long do I have access to the content, community & group coaching calls for the course and membership?

On the day you sign up you gain access to the Thrivalist Membership. This will occur every month for as long as you are a member. You have access to the online community and group coaching calls and all course content for as long as you are a Thrivalist Member. You can cancel anytime - see below. 

How do I cancel my membership?

You can cancel your Thrivalist Membership at anytime. Please visit the Thrivalist website footer and click 'Manage Subscription' to cancel. Here is the direct link (you will need to use the login details you just created to sign up to the Membership).

What happens if I can't finish all of the content in a week?

The Signature Sobriety course is designed so that you should be able to finish a module per week, however everyone has different time restraints so this is a self-paced course, meaning there is no rush to complete a module every week. Find your rhythm and what works for you, and stick to it. For as long as you are paying your membership fee, you will have access to the course, calls, community and all the content. We recommend completing no more than one module per week as it takes time for your brain to fully retain the information. 

How and where is the course and membership presented and located?

The courses and membership plus all inclusions are located within the Mighty Networks platform. Once you sign up, you will receive a welcome email with info about how to download the free app from the app store, then access the course work and the private community there. You can also access Mighty Networks from an iPad or computer. Our group coaching calls are held via zoom so you don’t need to leave home to connect with the community.

How do you manage my privacy?

We know that opening up about your struggles with alcohol can be intimidating and that confidentiality is incredibly important. Please know that there is absolutely no judgment within the Thrivalist Community. We’ve been there, we get it, and we respect your privacy. Thrivalist will not share any information you share with us without obtaining your prior permission (for example, a testimonial).

Thrivalist is a safe space for all members to share honestly, openly, and to go deep. As such, we ask that all members respect the privacy of all other members, meaning you don’t discuss their personal issues without their permission. We request that all members keep what is shared within the community across all channels 100% confidential. This includes ensuring that the Group Sharing & Coaching calls cannot be overheard by others in your household.

The call recordings are stored in the Cloud for two months before being deleted. There is no public record of any member information.

Do I have to be a female to sign up?

Thrivalist so strongly believes in the healing power that is created when females come together in a sacred way, holding space, listening and supporting one another. In saying this, we support anyone who identifies as a female or simply respects and feels drawn to our feminine approach and the energy that is ignited when women come together.

Do I have to join the group coaching calls?

No, you don’t. Nothing within Thrivalist is mandatory. However, we highly recommend that you attend the group calls, even if you do so passively with your camera switched off, as they are a very effective and important part of this process. We find that most members who are hesitant about joining the calls, normally feel comfortable very quickly and absolutely love them.

Is Thrivalist a Medical Practitioner & can I claim using my private health insurance?

No and no. Georgie is a Certified Health & Wellness Coach which doesn't fall into the category of Medical Practitioners. You are currently unable to claim the cost of Thrivalist on your private health insurance.

Can I join Thrivalist anonymously with an alias name?

Yes, you absolutely can. Please just let us know when you sign up that you are using an alias, so that we can cross reference your alias with your payment which will include your real name. Your alias can be used in the online community as well as the group calls, just remember to change your Zoom name to the alias!

What does ‘evidence-based’ mean in relation to the Thrivalist content?

‘Evidence-based’ is a widely used adjective referring to any concept or strategy that is derived from or informed by objective evidence - most commonly, educational research. 

 

Much of the Thrivalist content is evidence-based because we have drawn on the outcomes of many scientific research studies proving the efficacy of certain tools and techniques that assist people in making and sustaining changes to their alcohol-use related behaviour.

 

Much of the Thrivalist content is evidence-based because we have drawn on the outcomes of many scientific research studies proving the efficacy of certain tools and techniques that assist people in making and sustaining changes to their alcohol-use related behaviour.

Do you have a refund policy?

Please read information about refunds here.

Can I complete one of your courses if I am still drinking?

Yes you can. All we ask is that you come in with an open-mind and that you don’t drink before doing any of the work in the course (like watching the videos, reading the workbooks, doing the exercises, or attending the group coaching calls).

Can I attend group calls during or after consuming alcohol?

No. This is super important as it can be triggering for other members to share a space (even virtually) with someone who is or has been drinking. Please don't drink alcohol before or during any group call.

What days & times are the calls held and where?

All group coaching calls are held via zoom. They are run every Sunday at 3.30pm and every Wednesday at 7pm and every second Tuesday at 6.30pm AEST/AEDT. If you miss a call, you will be sent the replay the following day to catch up. All call recordings are stored in Mighty Networks for eight weeks. There are several other community calls per month including expert interviews and wellness workshops, member spotlight Interviews, PT sessions and more. 

How do I get sober without Alcoholics Anonymous (AA)

Whilst AA works for many people, for others it doesn't. Some Thrivalist Members have shared that AA doesn't align with their values or don't feel comfortable labeling themselves an alcoholic who would never be cured of the disease. Thrivalist is an alternative to Alcoholics Anonymous (AA) for women who are ready to get sober in an empowered and inspired way. Thrivalist involves the perfect combination of education, courses, coaching, group support, community, and connection with other members, mentors and coaches who all have lived experience of overcoming an alcohol use disorder. 

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