I have just signed up - what now?
First things first. It's time to celebrate yourself!! What a big, bold step you have taken. We are so sure you will not regret this. As soon as you sign up you will receive a welcome email from us (please check your spam folder) which has information about next steps including how to join Mighty Networks and access the course and community immediately. You can join in on the calls from the day you sign up.
Is there an official start date for my course?
No! You can get started as soon as you sign up. Keep in mind that you will be charged your first monthly membership fee in one month and your second in two months so you may like to not waste any time and get started.
How does payment work?
When you sign up to the signature sobriety course, you are charged a one off course fee of AUD $495. Exactly one month later, your first monthly membership fee of AUD $79 kicks in. From the moment you signup to Thrivalist, you can choose to start the course (self-led) immediately or wait until your kick off date. You can also access all of the membership content, coaching calls, events and workshops right away. We recommend you start to listen to audios, read blogs and posts and digest other content as soon as you join the membership.
How long do I have access to the content, community & group coaching calls for the course and membership?
On the day you sign up you gain access to the course and membership for one month. One month later you will be charged your first monthly membership fee. This will occur every month for as long as you are a member. You have access to the online community and group coaching calls and all course content for as long as you are a Thrivalist Member.
What happens if I can't finish all of the content in a week?
The course is designed so that you should be able to finish a module per week, however everyone has different time restraints so this is a self-paced course, meaning there is no rush to complete a module every week. Find your rhythm and what works for you, and stick to it. For as long as you are paying your membership fee, you will have access to the course, calls, community and all the content. We recommend completing no more than one module per week as it takes time for your brain to fully retain the information.
How and where is the course and membership presented and located?
The course and membership plus all inclusions is located within the Mighty Networks platform. Once you sign up, you can download the free app from the app store, then access the course work and the private community there. You can also access Mighty Networks from an iPad or computer. Our group coaching calls are held via zoom so you don’t need to leave home to connect with the community.
How do you manage my privacy?
We know that opening up about your struggles with alcohol can be intimidating and that confidentiality is incredibly important. Please know that there is absolutely no judgment within the Thrivalist Community. We’ve been there, we get it, and we respect your privacy. Thrivalist will not share any information you share with us without obtaining your prior permission (for example, a testimonial).
Thrivalist is a safe space for all members to share honestly, openly, and to go deep. As such, we ask that all members respect the privacy of all other members, meaning you don’t discuss their personal issues without their permission. We request that all members keep what is shared within the community across all channels 100% confidential. This includes ensuring that the Group Sharing & Coaching calls cannot be overheard by others in your household.
The call recordings are stored in the Cloud for two months before being deleted. There is no public record of any member information.
Do I have to be a female to sign up?
Thrivalist so strongly believes in the healing power that is created when females come together in a sacred way, holding space, listening and supporting one another. In saying this, we support anyone who identifies as a female or simply respects and feels drawn to our feminine approach and the energy that is ignited when women come together.
Do I have to join the group coaching calls?
No, you don’t. Nothing within Thrivalist is mandatory. However, we highly recommend that you attend the group calls, even if you do so passively with your camera switched off, as they are a very effective and important part of this process. We find that most members who are hesitant about joining the calls, normally feel comfortable very quickly and absolutely love them.
Is Thrivalist a Medical Practitioner & can I claim using my private health insurance?
No and no. Lucy Quick is a Certified Life Coach which doesn't fall into the category of Medical Practitioners. You are currently unable to claim the cost of Thrivalist on your private health insurance.
Can I join Thrivalist anonymously with an alias name?
Yes, you absolutely can. Please just let us know when you sign up that you are using an alias, so that we can cross reference your alias with your payment which will include your real name. Your alias can be used in the online community as well as the group calls, just remember to change your Zoom name to the alias!
What does ‘evidence-based’ mean in relation to the Thrivalist content?
‘Evidence-based’ is a widely used adjective referring to any concept or strategy that is derived from or informed by objective evidence - most commonly, educational research.
Much of the Thrivalist content is evidence-based because we have drawn on the outcomes of many scientific research studies proving the efficacy of certain tools and techniques that assist people in making and sustaining changes to their alcohol-use related behaviour.
Do you have a refund policy?
Please read information about refunds here.
Can I complete one of your courses if I am still drinking?
Yes you can. All we ask is that you come in with an open-mind and that you don’t drink before doing any of the work in the course (like watching the videos, reading the workbooks, doing the exercises, or attending the group coaching calls).
Can I attend group calls during or after consuming alcohol?
No. This is super important as it can be triggering for other members to share a space (even virtually) with someone who is or has been drinking. Please don't drink alcohol before or during any group call.
What days & times are the calls held and where?
All group coaching calls are held via zoom. They are run every Sunday at 3.30pm and every Wednesday at 7pm AEST/AEDT. If you miss a call, you will be sent the replay the following day to catch up. All call recordings are stored in Mighty Networks for eight weeks.
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